Shipping policy

Shipping Policy
Last Updated: [Insert Date]
At Eleven, we are committed to delivering your order quickly and safely. Please review our shipping guidelines below.
📦 Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
🚚 Delivery Time
Your order will be delivered within 4–5 business days from the shipping date, depending on your location.
While we always aim for timely deliveries, occasional delays may occur due to circumstances beyond our control such as weather conditions, courier issues, or high order volumes.
💳 Shipping Fees
Shipping fees are calculated at checkout based on your delivery location.
Free shipping may be offered during special promotions or campaigns.
📍 Order Tracking
Once your order has been shipped, you will receive a confirmation message with your tracking details so you can follow your delivery in real time.
❗ Incorrect Address
Please ensure that your shipping information is accurate.
Eleven is not responsible for orders delivered to incorrectly provided addresses.
🚫 Failed Delivery
If a delivery attempt fails due to customer unavailability or incorrect details, the courier may attempt redelivery. Additional shipping charges may apply